Using a remote connection we can monitor the health of your system, carry out resets, perform CCTV maintenance and fault finding where possible. This can help reduce engineer call-outs resulting in cost-saving benefits.
Remote Support Capabilities – Client Viewing Software, Diagnostics, Service & Maintenance:
This service allows the installer and client remote access via a dedicated ADSL or 4G connection. The service provider in turn has remote diagnostic capability, reducing any downtime and in most cases eliminating the need and cost for the engineer’s attendance.
Remote Maintenance
Traditional Annual maintenance requires users to report faults and issues between service visits, but these are often only discovered when it’s too late! Detect and report, and resolve faults and issues remotely 24/7, before they become critical. The software automatically performs these essential maintenance checks.
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