Our static security guards use TrackTik, an advanced workforce management system that connects our officers on-site, our control centre, and our clients in one simple platform. This ensures full transparency for every security operation.
For each site, we set up TrackTik with details such as patrol routes, guard stations, schedules, geo-fence boundaries, and officer profiles. This allows our control centre to track and guide officers in real time, making sure all client requirements and KPIs are met.
During patrols, guards scan NFC tags at key points using their mobile devices. This provides accurate records of their movements and confirms that patrol routes are being completed properly. The result is stronger accountability, better performance, and complete confidence that your site is fully protected.
Every location will be equipped with a mobile device that has the TrackTik application installed and ready to use.
The device's built-in GPS technology integrates with TrackTik, allowing us to pinpoint our security officer's exact location at any moment.
Security personnel can create and submit detailed incident reports directly through the device, selecting from numerous report categories such as "theft incidents," "unauthorised access," or "security breaches."
We work closely with clients to create customised security patrol routes and detailed assignment guidelines, ensuring all contract requirements and site-specific needs are met. Security officers follow precise timing schedules and patrol paths, scanning NFC checkpoints along the way to demonstrate service delivery and provide client confidence.
Security officers can activate recording functionality instantly by selecting audio or video capture mode on their device.
Real-time messaging capabilities allow communication between our control center and individual security officers, as well as team-wide communications through the TrackTik platform.
Superior lone-worker safety features activate automatically when an officer activates the emergency alert or when the device detects sudden movement (indicating a potential assault or accident).
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